If the driver cancels the booking, there is a huge loss of ride time. They have trouble reaching office or their destination on time. But the transport department of a state has found a solution for this.
If you have to go to the office or have to go for some important work, then what is the worst thing after booking a ride? This happens when the driver cancels the booking. But a solution to this problem has been found in one state. This is great news for the travelers. Now they can lodge a complaint with the Transport Department, if the cab drivers cancel the ride booked on the cab-hailing application.
How much fine will the cab drivers have to pay?
Tamil Nadu state government has implemented these new rules. The government is going to amend the fine under section 178(3)(b) of the Motor Vehicles Act, 1988. Taxi (cab) drivers will be fined Rs 500, while auto-rickshaw and bike drivers will also have to pay a fine. Under section 178(3)(a) of the Act, a fine of Rs.50 will have to be paid.
Passengers Complaints Against Cab Drivers
The move by the transport department has been welcomed by commuters who have filed several complaints against app-based aggregators. Because they have failed to take appropriate action against the drivers.
Complaints were filed against taxi, auto-rickshaw and pedicab drivers who canceled bookings when passengers opted for payment options other than cash. It also proves that the drivers deposit the amount illegally. Complaints were also filed against taxi drivers who canceled trips to certain destinations in the city.
Opinion of the Association
Shri S. Balasubramaniam is the Director General of the Thozhilalar Convention Department of Automobiles, Tamil Nadu. He said that with the enactment of the Motor Vehicles Amendment Act 2019, fines will be imposed on auto-rickshaw drivers who refuse to ride, which will affect the livelihood of the drivers.
There is no differing opinion on imposing fines on erring drivers, but right drivers should not be affected. He said this statement because sometimes the drivers who pick up the school children search the passengers while going to school. And they refuse rides to bookers to go to other destinations. From Wednesday, a revised traffic fine will be charged for violating the Motor Vehicle Act.
