RBI Guideline UPI wrong transfer: Nowadays in mobile banking, many times money is transferred from bank account to wrong account or from one account to another bank account. Sometimes this happens in banking fraud as well.
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UPI, net banking, mobile wallet have reduced the difficulties related to banking transactions to a great extent. In this way, you do not need to go to the bank to transfer money to someone’s account. This work is done in a pinch with just a mobile. But many times money gets transferred to the wrong number in this. In this case, you can also get this amount back. Let us know its process.
RBI issued new guideline (RBI Guideline Wrong upi Payment Transfer)
Let us tell you that according to the new guidelines of RBI, it is the responsibility of the bank to refund your money within 48 hours. If the bank does not help in getting the money back, then the customer can complain at bankingombudsman.rbi.org.in. If by mistake money goes to a wrong account, then for this, a complaint letter will have to be written and given to the bank. In this, you have to write the account number, the name of the account holder, the account number in which the money has gone.
This is how you can get refund from the bank (Bank Refund UPI)
If by mistake the money goes to the wrong account, then call your bank and enter the PPBL number with all the information. When you make payment, this number comes on your mobile. After this, you can go to the bank and complain about it. There you have to write a complaint letter to the branch manager. In this letter, write the account number to which the money went. Before going to the bank, keep all these things with you because all these things will be useful in the complaint. Transaction reference number, date of transaction, amount and IFSC code
Register a case immediately
There is also a legal way to get your money back. If the person in whose account money has been transferred by mistake, he refuses to return it, then a case can also be filed against him in the court. However, in case of non-refund of money, this right is considered a violation of the Reserve Bank rules. As per the guidelines of Reserve Bank of India, it is the responsibility of the linker to give correct information about the beneficiary’s account. If, for any reason, the linker makes a mistake, then the bank is not considered responsible for it.
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