Post Office New Service: Indian Post Office has launched a new Interactive Voice Response (IVR) service for the convenience of millions of its customers. Customers can avail this service from their phones.
Through this service, customers can get interest on investment, block ATM card, issue new cards and get information about PPF, NSC etc. This service will help lakhs of people in rural areas of the country. They will be able to easily get the necessary information through their mobile number.
Issued toll free number
India Post has also issued a toll free number to avail this service. Now from here you can get detailed information about PPF, NSC, Sukanya Samriddhi or other schemes through IVR. For this, the customer has to call India Post’s toll free number 18002666868 from his registered mobile number.
Savings account holders can also use
Customers having savings account with the post office department can also avail the IVR service. In this they will get all the options. Customers will get information in both Hindi and English languages. From here customers will get account balance information. For this, they have to press the number five. You have to press 6 to block the card. After this you have to enter the card number. After this the account number has to be given.
Can also be used for ATM
3 is to be pressed for ATM information. For new ATM you have to press 2. To change the PIN of the card, you have to press. Hash (#) to repeat options and star for previous menu. For more information on poster saving products you must press 4.
What is IVR service?
Interactive voice response is a telephone system with voice commands. Through this, customers interact. It is used in banks and many other customer service. In this, the answers to the questions of the customers are available on the phone itself and there is no need to go to the branch.
