The central government is preparing to give a big gift to the pensioners. In fact, the government is working on developing a portal to make life easier for pensioners. This was informed by V Srinivas, Secretary, Department of Pension and Pensioners Welfare (DoPPW).
Srinivas said that pensioners should not face any kind of problem. He said that for this, DoPPW is working on an artificial intelligence / machine learning enabled integrated pensioner portal. This portal will link the DOPPW portal – ‘Bhavishya’ and the pension portal of various banks. It will have the option of a chat bot to ensure smooth communication between pensioners, the government and the bank.
According to Srinivas, the department is also forming a technical team in collaboration with Punjab National Bank (PNB) as well as other banks to create a digital system.
EPFO also started this facility: Recently EPFO has started a new facility for pensioners. Under this, pensioners can now take the help of face recognition facility to file their digital life certificate. It will help pensioners who face difficulties in matching their bio-metrics (fingerprint and iris) due to old age for filing life certificates.
