There is a saying that any government employee works slowly, due to which people have to face problems. The government has made a big announcement regarding bank employees. If any bank employee is late or negligent in your work, then you can complain for that. Know where to complain, then work will be done immediately.
There are many such government banks in the country, where customers are harassed. That is, from delaying the work of customers to misbehaving with them. Many times it is also seen that if you ask him in connection with some work, he sends him from one desk to another and makes him go round. At the same time, even if there is no lunch time in the afternoon, they still postpone by saying that there is lunch later. In such a situation, you can take strict action against them, but due to lack of information, people avoid getting confused. So let’s find out today.
Many rights given to customers by the bank
Many rights have been given to the customers by the bank. So that he can file a complaint regarding any matter. But due to lack of information, they are not able to take advantage. Actually, it is necessary for the bank to have good behavior towards the customer. Customers have the right to complain about their misbehavior with the Reserve Bank directly. Every bank branch has a Grievance Redressal Forum.
You can complain to the bank by taking the grievance redressal number
If such incidents ever happen to you, then you can directly complain to your bank branch by taking grievance redressal number. Apart from this, you can also make your complaint through the number given by toll free. And many banks have also given online facility for complaint.
In such a situation, you can easily raise your complaint to the top without fear. So that strict action can be taken against them. The government is serious in this matter. There are many such cases in which customers are misbehaved. Such cases come more especially from public sector banks. The customer has the right to complain directly to the Banking Ombudsman about the negligence of the bank employees. For this, many websites and toll free numbers are pasted in banks.
