When it comes to comfortable long distance travel, people trust Indian Railways. Efforts are also constantly made by the Railways to provide better facilities to the passengers. In this sequence, it is now necessary to display the menu of food available in trains and the rate list of the dishes included in it. Giving this information in a written reply to a question in the Lok Sabha on Wednesday, Railway Minister Ashwini Vaishnaw said that this is mandatory.
This information is important for passengers
Railway Minister Ashwini Vaishnav told the Lok Sabha that it is mandatory to display the menu and rates of food in trains, passengers should have access to menu cards, rate lists and digital alerts giving details of food prices. He said that the menu and rates of all food items are available on the IRCTC website for the information of passengers traveling in the train. Along with this, all these details are made available to the waiters present in the train and are given to the passengers on demand.
Passengers also get convenience from SMS alerts
Ashwini Vaishnav said that apart from displaying the rate list in pantry cars, passengers now also get SMS alerts with links to menus and tariffs for better transparency. The Railway Minister said that these SMS have been started to make passengers aware about the menu and rates of food services in Indian Railways.
Special monitoring of pantry cars
The Railway Minister shared this information in response to a question about the rate list of food items available in trains and the steps taken to improve hygiene, cleanliness and quality of food. He said that CCTV cameras have been installed in pantry cars for better monitoring during preparation of food. Apart from this, modern facilities have been installed in base kitchens. Railway has made it mandatory to use branded raw materials like cooking oil, flour, rice, pulses, masala, paneer and dairy products to ensure food safety.
Full details will be available through QR Code
Stating that the government has a special focus on food served in trains, the Railway Minister further said that to maintain hygiene, food safety supervisors have also been deployed in base kitchens to monitor cleanliness and handling and these on-board supervisors oversee food services in trains. Apart from this, passengers can confirm everything from the name of the kitchen to the date of packaging through the QR code on the food packets served in trains.
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