HDFC Bank Alert: HDFC Bank service will not be available for four days, Details Here

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HDFC Bank Alert: India’s largest private sector bank HDFC has issued an alert for its customers. Actually, many services of HDFC Bank will not be available to customers for four days. According to the bank, banking services will be temporarily closed on 17, 18, 24 and 25 January due to maintenance. This step will help in providing a better banking experience.

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17 January: Forex prepaid card service will not be available

HDFC Bank said that the forex prepaid card service will be operational from 2:00 am to 5:00 pm (3 hours) on January 17. During this time, forex card reloading will not be possible through prepaid card netbanking and instant reload portal. However, customers can reload forex cards using netbanking and mobile banking, which will be processed on the next working day (T+1).

18 and 25 January : UPI service will not be available

Maintenance will be done on UPI service on 18th and 25th January.

January 18: 12:00 midnight to 3:00 am (3 hours).

January 25 : 12:00 midnight to 3:00 am (3 hours).

During this period, UPI transactions on HDFC Bank current and savings accounts, Rupay credit cards, HDFC mobile banking app and UPI services on TPAPs (third party apps) will remain closed. Merchant UPI transactions will also be affected.

January 24-25: ChatBanking, SMS Banking and PhoneBanking IVR

HDFC Bank has announced that its ChatBanking, SMS Banking and PhoneBanking IVR services will be operational from 10:00 pm on January 24 to 2:00 pm on January 25 (total 16 hours). During this time, all these services will not be available to customers.

Alerts for customers

HDFC Bank has sent this update to the customers through the registered email address. The bank has requested its customers to use other options during these dates and times. HDFC Bank says that this necessary maintenance is being done to improve their service. However, customers have been advised to make their financial planning keeping these dates in mind.

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