A new facility has now been started at Delhi’s Indira Gandhi International Airport (IGI) for those passengers whose flights are delayed by three hours or more. The airport administration has built special enclosures so that passengers can disembark early, go through security checks and re-enter the boarding area.
The aim of this new arrangement is to reduce the disruptions in flight schedules and inconvenience to passengers in winter, when flights are often delayed due to dense fog. Delhi International Airport Limited (DIAL)
Which started the new system , said that under this new initiative, special enclosures have been built at all three terminals. The purpose of these enclosures is to provide assistance to passengers whose flights are delayed for a long time. Earlier, when flights were late, passengers had to re-enter the terminal from the main entrance. In this process, they had to go through security checks, which usually took two hours or more. Now, under the new arrangement, when the flight is delayed, passengers can go directly to these special enclosures. Security checks have been arranged in these enclosures so that passengers have to go through only a simple and quick security check before re-entering the boarding area. This saves a lot of time and they do not have to face much hassle.
New Security Check Process
DIAL spokesperson said, “We are installing special screening machines in these enclosures for security checks. Their purpose is to conduct security checks only for those passengers whose flights are delayed. Earlier, these passengers were taken to the main entrance of the airport where they had to go through a long security check along with other passengers. Now this entire process will be completed in just a few minutes.” This new arrangement will save passengers as much time as it used to take earlier. Earlier it used to take them two hours or more to go through the security check, but now this time will be reduced to just a few minutes.
Travel experience during flight delays
Videh Kumar Jaipuriar, CEO, DIAL, said about this initiative, “This step will provide a better travel experience to the passengers. Especially in winters, when flights get delayed due to heavy fog, this new arrangement will come as a relief to the passengers. Now they will not take as much time as before, and they will be able to return to the airport quickly and catch their flight.” He further said, “Instead of taking the passengers to the entrance of the airport, we will bring them directly to the reverse entry point. This will reduce the time taken for deboarding and boarding to a great extent as compared to earlier.”
Why was this step taken?
This initiative has been taken under the new guidelines of the Bureau of Civil Aviation Security (BCAS) under the Ministry of Civil Aviation, which were issued in April. According to these guidelines, when flights are delayed and passengers have already boarded, they do not have to re-enter the main entrance of the airport. Instead, they have to quickly go through these special fences and do a quick security check so that they can board on time for their flight.
How will passengers benefit?
This new system will prove to be helpful especially in winters, when the flight conditions are poor due to dense fog. This process will allow passengers to re-enter the terminal building in less time, so that their time is not wasted and they will be able to prepare for their flight quickly. Earlier, where passengers had to re-enter from the main entrance and go through a long security check, now this entire process will be completed quickly and smoothly.
This new initiative at Delhi Airport is a positive step for passengers who were facing inconvenience due to delayed flights. Now, special enclosures will help passengers disembark quickly, go through security checks and arrive for boarding. This will save passengers time and provide them with a better experience.
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